How do I book an appointment?

Our appointments may be booked online or by phone. As we now have the Credit/Debit card option its now easier to pay for your massage. We encourage our customers to use our online booking system as we believe it is the most convenient way.

Are walk-ins welcome?

We highly recommend to book your appointment in advance. We cannot guarantee availability for walk-ins. Our appointments may be booked online or by phone within 30 minutes of the desired time slot.

How far in advance can I book an appointment online?

You may be able to book an appointment online within 60 minutes of the desired time slot.

Is there a cancellation fee?

We ask that you please reschedule or cancel at least 1 day before the beginning of your appointment or you may be charged a cancellation fee of $40.

Can I change/cancel my appointment online?

Yes, you may reschedule or cancel your appointment at any time up to 24 hours in advance.

I need to buy a gift voucher, what is the process?

Give Cheryl a call or message me on massage@handsofserenity.com.au or facebook

How far in advance should I show up to my appointment?

If this is your first time, we recommend you arrive at least 10 minutes prior to your appointment. You will need to fill out an intake form.

What is the actual time of the session?

Unlike many other massage therapy places, you get to enjoy the full 60 or 90 minutes of the session. All of our appointments are spaced out such that you don’t have to rush to leave. In fact, we encourage our clients to take a short nap after the session.